We are a one person business! Please allow up to 1 week for us to prepare and send orders. All orders placed after 8pm GMT will begin processing the next working day. Shipping can take a little longer during busier periods.
All prices for shipping are final and shown at checkout.
All sales are final. Take a look at our refund and returns policy for more information on replacing orders etc.
Estimated Delivery Times
UK & Ireland - Express (1st Class)
1/3 business days
2nd Class - Standard (2nd Class)
2/3 business days.
USA & International - 3/17 business days
EU -2/11 business days
If you select Tracked Shipping at checkout you will receive updates on the whereabouts of your package, just ensure you send us your email + phone number. Tracked shipping is also quicker for all customers.
Wait the above stated processing + shipping period before contacting me about the whereabouts of your order. this is 1 week + the delivery time above.
Once an order has dispatched, we are not responsible or liable for it.
Orders of £30+ (incl shipping) ship for free in the UK only. (Use CODE: SHIPFREE at checkout)
Note for Delivery and Postage
If a package is returned due to an incorrect address provided by the customer, they will be expected to pay for the items to be shipped again. Please double check your shipping address before ordering.
Customs and Import Taxes
*All orders outside of UK after Jan 1st, will be subject to additional charges.
Buyers are responsible for covering customs and Import Taxes if applicable, I'm not responsible for delays caused by customs.
If you are buying a product from BFMCREATES, from outside of the UK, you are classified as an importer under the new Brexit rules (July 1st).
(DAP) Applies to all orders placed outside of the UK. This means as the seller, bfmcreates are only responsible for shipping costs, and the customer is reliable for any import costs, VAT, duties or clearing fees at customs. You will need to pay these fees before receiving your parcel.